by robh | Apr 6, 2024 | Uncategorized
The client had an existing domain name she wished to route to her new Shopify web site. One option would be to transfer the domain name to Shopify but that is a tricky process (a little more so with .com names rather than .co.uk). Better is to use the internet DNS...
by robh | Mar 19, 2024 | Uncategorized
This caller has a website developed some years ago. It includes details of their training courses as PDF documents. The site is maintained by and hosting provided by a small internet business. The client doesn’t know how to change those documents (or add/delete...
by robh | Feb 22, 2024 | Uncategorized
This was the same client that a few weeks earlier found their database wasn’t working at all. The temporary fix they implemented worked in respect of looking up existing entries they now found that they couldn’t add new items. The cause was very difficult...
by robh | Jan 11, 2024 | Uncategorized
The client had a website that had suddenly stopped showing the contents of a database. Neither their web designer nor web hosting company knew why and had no solution. Diagnosis was easy and the web hosting company in particular should have immediately identified the...
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