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This caller has a website developed some years ago. It includes details of their training courses as PDF documents.  The site is maintained by and hosting provided by a small internet business. The client doesn’t know how to change those documents (or add/delete courses) and their designer can’t be bothered with small tasks (takes too long, charges too much).

The client needs a prompt and affordable solution. From our perspective a straightforward task but being an old site it involves working with HTML and FTP, tools modern web designers are increasingly unfamiliar with. 

Old courses deleted, new ones added same day for under £30, the client is happy and will be back next time…