WEBSITE RESCUE

We work mainly with small businesses, charities, clubs etc for whom cost is a significant concern.
Those smaller organisations often struggle to find affordable fixes for the problems they will inevitably encounter with internet web sites, email, hosting, domain names etc.

Since the mid 1990’s we have completed thousands of tasks for much bigger enterprises including “household names” and global organisations.  That knowledge and experience means “we’ve seen it all before”, it’s easy for us to fix all kinds of problems.  We can pass on the benefit of that accumulated expertise  to smaller organisations at highly competitive prices.

You may be familiar with the story of the engineer called to fix a machine.  With the machine out of action the entire production line was at a halt. The engineer looked at the machine and drew an X on the machine with a piece of chalk then asked for a hammer. He banged the hammer on the chalked X and it promptly started working. The factory owner challenged the engineer’s invoice, £100 for banging the machine with a hammer, only two minutes time on-site, he asked for a detailed invoice. The engineer promptly complied: 1p for the piece of chalk, £9.99 for hitting the machine with a hammer, £90 for knowing where to draw the X. We have the internet equivalent of “knowing where to hit the machine”. As a result we can fix problems quickly and easily that would otherwise take someone without the prior experience far more time and effort (and we’ll not charge £90 for a simple task!).

There’s no charge for an initial yes/no response as to whether we believe we can help.
Whatever your problem, for only £20 we will provide expert advice, if it’s a simple fix we’ll do it at no further cost. If it’s a bit more complicated we’ll propose a solution and quote a fixed price.   There’s no obligation to accept that, we’ll not pressure you.

 Are you having problems with your Email, Website or anything else internet related?

• Difficulty with web site updates.
  • Did you commission a web site with the promise that “it will be easy for you to update yourself” but it’s not!
    
  • Maybe your web designer is supposed to make changes for you but takes too long, charges too much or is hard to contact.
• Has your web designer told you “no it can’t be done“?  but you are not convinced.  Maybe your designer doesn’t know how or thinks it’s too difficult. We’ll give you an expert yes/no answer at no cost.
• Does your website show a warning like warning iconNot secure? Users are strongly advised not to visit insecure web sites.  Also secure sites rank higher in Google results. We can fix that quickly and inexpensively.
• Being “given the run-around”? Website host says it’s your designer’s problem, designer says its your broadband provider, broadband provider say it’s a problem with your PC.  You just want the problem solved.  That’s what we aim to do.  We can look at “the big picture” and help you to gather the evidence to prove where the problem lies.
• Are you being pressured into a costly rebuild when all you need is a few updates? 
• Can website visitors find their way around your web site easily?
• Do you think your website is too slow to open and respond?
• Are visitors to your website seeing error messages or reporting aspects not working?
• Does your website need modifying to work better on mobile phones?
• Do you think you are paying too much for annual renewal costs (domain names, web hosting etc)?
• Are you having problems with email? That can get surprisingly complicated but we have the experience.  
• Is yours a DIY web project but you’ve hit an obstacle and need a bit of help, perhaps with the less familiar aspects like DNS settings.  One contact told us they’d been quoted £150 for a DNS change we could do in 5 minutes.
• Are you finding your web hosting unsatisfactory and need to move the web site.  It’s easy if you know how, otherwise you can easily come to grief.
• Confused about setting up domain name, hosting, DNS, email handling, forms, CAPTCHA or anything else?

You’re not on your own any more, we’re here to help.

There’s no charge for an initial yes/no response as to whether we believe we can help.